Last updated: 11 June 2026
This Privacy Policy explains how Crevo Concepts LLP ("we", "us", "our"), the parent company that owns and operates the X Race brand, platform, venues and mobile application (collectively, the "Services"), collects, uses, shares and protects your information. By using the Services, you agree to the practices described in this policy.
1. Information we collect
Information you provide
- Account details — name, email address, phone number, password and profile information when you register.
- Racer profile — your driver name, RC vehicle details, preferences and any content you add to your garage.
- Booking & event data — sessions you reserve, events you register for and venues you visit.
- Payment information — processed securely by our payment partners; we do not store full card details on our servers.
- Communications — messages, feedback and support requests you send to us.
Information collected automatically
- Usage data — pages viewed, features used, lap times and in-app activity.
- Device & technical data — device type, operating system, app version, IP address and identifiers.
- Location data — approximate or precise location (with your permission) to help you find nearby tracks.
- Cookies & similar technologies — used on our website to remember preferences and measure performance.
2. How we use your information
- To create and manage your account and racer profile.
- To process bookings, event registrations and payments.
- To operate live timing, rankings and leaderboards.
- To send service messages, race-day alerts and (where you opt in) marketing.
- To improve, personalise and secure the Services.
- To comply with legal obligations and enforce our terms.
3. How we share information
We do not sell your personal information. We may share it with:
- Service providers — payment processors, hosting, analytics and communication partners who act on our behalf.
- Venue & event partners — where needed to fulfil a booking or run an event you join.
- Other racers — limited public profile details, such as your driver name and results on leaderboards.
- Legal & safety — authorities where required by law or to protect rights, safety and property.
- Business transfers — in connection with a merger, acquisition or sale of assets.
4. Data retention
We keep your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. You may request deletion at any time (see Section 6).
5. Security
We use technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data and notify you of significant incidents where required by law.
6. Your rights & choices
- Access & correction — view and update your information in the app or by contacting us.
- Deletion — request that we delete your account and associated data.
- Marketing — opt out of promotional messages at any time.
- Permissions — manage location and notification permissions in your device settings.
To exercise any of these rights, contact us at tech@crevoconcepts.com.
7. Children's privacy
The Services are not directed to children under the age of 13 (or the minimum age in your jurisdiction). Where a minor participates in racing, a parent or guardian must manage the account and provide consent.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date and, where appropriate, notify you in the app.
9. Contact us
Questions about this policy? Reach us at tech@crevoconcepts.com or write to Crevo Concepts LLP (LLPIN ACP-6032), Mh Tower Building No.2678, Makkani, South Bazar, Kannur, Kerala, India, 670002.